Reference

How sbobett Handles Your Personal Data

When you open an account and connect your DANA, OVO, or GoPay wallet, you share information with us — and this page tells you exactly what we collect, why we collect it, and how you can control it.

Account data protectedWallet details: DANA, OVO, GoPayYour right to request deletionCookie controls availableContact us to update your data

Explore the Lobby Read FAQ

What We Collect and Why It Matters

sbobett Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when registering — your name, email address, date of birth, and the e-wallet details you use for deposits and withdrawals via DANA, OVO, or GoPay. Transaction records linked to those wallets are retained so we can verify payments and

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process any withdrawal requests you submit. We also collect device identifiers, IP addresses, and session activity to keep your account secure and to detect any access that looks out of place. None of your wallet credentials — your DANA PIN, OVO password, or GoPay passcode —
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are ever stored by us; those stay entirely within the respective wallet app. We do not sell your personal data to third parties. Data may be shared with payment processors only to the extent needed to complete a transaction you initiated. Where local law in Indonesia
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requires us to retain certain records, we comply with those obligations. You can ask us at any time what data we hold, request a correction, or ask for data associated with your account to be removed, subject to any legal retention requirements that apply in your
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region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Have a question about your data or want to submit a request to access, correct, or remove information from your account? Our support team handles privacy requests the same way we handle account and wallet queries — directly and without routing you through an automated loop. Reach us through any of the channels below and include your registered email address so we can locate your account record.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security is not an afterthought in how we built account access. Connections to the platform use SSL encryption, and your account requires a one-time password step during login so that access is tied to a device you control. Here is how we handle the four areas that matter most to you.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can limit non-essential cookies through your browser settings at any time without losing account access.

Account Security

Every login triggers an OTP check sent to your registered contact. If a login attempt comes from an unfamiliar device or location, we flag it before granting access to your account or linked wallet.

Data Retention

We keep transaction and account records for as long as required under applicable local law in Indonesia. Once those obligations are met, we remove or anonymise the data on a rolling schedule.

Requesting Changes

To update, access, or delete your data, contact support with your account ID. We will confirm receipt and act on the request within the timeframe local law sets for your region.

Common Questions About Your Privacy

These are the questions we hear most often from account holders in Indonesia who want to understand their data rights. If your question is not covered here, contact support directly.

We collect your name, email, date of birth, and the e-wallet details — DANA, OVO, or GoPay — you link to your account. Device and session data are also logged to secure your login.

No. Your wallet credentials stay entirely within the respective app. We only receive a confirmation that the transaction was authorised — never your PIN or passcode.

Yes. Contact our support team with your registered email and account ID. We will locate your record and provide details of what is held, in line with what local law in Indonesia allows.

Submit a removal request through live chat or email support. We will action it subject to any retention periods that local law in your region requires us to observe before deletion.

Only authorised staff involved in payment processing, account verification, and security review can access your data. We do not sell or share your information with third parties for marketing.

Session cookies keep your lobby open while you browse; analytics cookies help us improve the experience. You can block non-essential cookies in your browser settings without affecting your account login.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us AccountRegister

How sbobett Handles Your Personal Data

Reach Us About Your Privacy

How We Protect and Manage Your Information

Cookie Controls

Account Security

Data Retention

Requesting Changes

Common Questions About Your Privacy

01 What personal data does sbobett collect when I register?

02 Does sbobett store my DANA, OVO, or GoPay PIN or password?

03 Can I request a copy of the data you hold about me?

04 How do I ask for my account data to be deleted?

05 Who can access my transaction history and account details?

06 How do cookies work on sbobett and can I turn them off?

Privacy Policy

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